Why Do Chatbots Fail? – Mistakes in AI Chatbot Development

AI chatbots

Chatbots are not new. They’ve been around since the 1960s when an artificial intelligence program called ELIZA was created to replicate the behavior of a therapist. These days, chatbots serve many purposes: they can help you book flights or a hotel room, answer questions about your 401k plans, and even provide customer service in industries […]